DSEJ sets up redressal mechanism for complaints against private schools

The Directorate of School Education Jammu has ordered the Chief Education Officers of all the districts to create a help desk in their office premises for redressal of complaints against private schools.

As per a order issued by the Director  School Education Jammu, Anuradha Gupta “each Chief Education Officer shall create a helpdesk in his/her office for redressal of complaints against private schools functioning in Jammu division. CEOs shall nominate a Nodal officer for the redressal and timely disposal of these complaints.”

Joint Directors have been asked to take regular review of the redressal of the complaints thus received and keep the Directorate informed   about the status of such complaints and suggestions.

“All respective Jt. Directors shall take regular review of redressal of these complaints and shall send reports to the Directorate,” the order reads.